Information Issues

Frequently Asked Questions

Do you support product customization and OEM?

We fully support product customization, including logos, product design, dimensions, and packaging. We also welcome OEM orders.

What is the minimum order quantity?

We offer low minimum order quantity options. Specific quantities depend on your product type (private label or OEM).

When can I expect a quote?

We typically send quotes within 24 hours of receiving your inquiry.

What is the ordering process?

The process is as follows: Inquiry → Quotation → Negotiation → Sample → Order/Proforma Invoice → Mass Production → Shipping Arrangement → Final Payment → Delivery.

How long does it take to receive samples and start mass production?

Samples are generally delivered within 7-10 days. The lead time for mass production is approximately 35 days (for minimum order quantity orders), depending on quantity and production schedule.

How do we ensure product quality?

We implement strict quality control measures, including pre-production sample inspections and final inspections before shipment.